Responsible Gaming

    Gaming Should Be Entertainment

    At Goldbet, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an exciting gaming experience, it's important to understand the risks involved and to gamble responsibly.

    If you find yourself spending more time or money on gaming than intended, or if gaming is causing stress in your life, please seek help immediately.

    Age Verification

    Online gaming on Goldbet is strictly restricted to individuals who are 18 years of age or older, or the legal age for gambling in your jurisdiction within India, whichever is higher.

    We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal age, please do not register or attempt to access our gaming platform.

    Warning Signs of Problem Gambling

    Please be aware of these warning signs that may indicate problem gambling:

    • Chasing Losses: Continuing to gamble to recover money you've lost
    • Hiding Gambling: Concealing the amount of time or money spent gaming from family or friends
    • Preoccupation: Constantly thinking about gaming or planning the next gaming session
    • Inability to Stop: Unsuccessful attempts to reduce or control gaming activity
    • Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to finance gaming
    • Neglecting Responsibilities: Skipping work, school, or important personal commitments to gamble
    • Relationship Strain: Gaming causing conflicts with family, friends, or colleagues
    • Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
    • Financial Problems: Experiencing debt, bankruptcy, or inability to pay bills due to gaming
    • Using Gaming to Cope: Gambling to escape stress, anxiety, depression, or other emotional issues

    If you recognize any of these signs in yourself or someone you know, please reach out for support.

    Self-Help Tools & Player Protection

    Goldbet provides various tools to help you maintain control of your gaming:

    Deposit Limits

    Set a maximum amount of money you are willing to deposit within a specified timeframe (daily, weekly, or monthly). Once the limit is reached, you will be unable to deposit additional funds.

    Loss Limits

    Establish a maximum amount you are willing to lose. When you reach this limit, your account will be temporarily suspended until the next period begins.

    Reality Checks

    Enable pop-up notifications at regular intervals during your gaming session to remind you how long you've been playing and how much you've spent.

    Session Time Limits

    Set a time limit for your gaming sessions. Your account will be automatically logged out when the time expires.

    Self-Exclusion

    If you believe you have a gambling problem, you can request to self-exclude from Goldbet. This will prevent you from accessing your account for a period you specify (minimum 6 months to permanent). During this period, you will not be able to gamble on our platform.

    To access these tools or request self-exclusion, please contact our customer support team.

    Support Organizations

    If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:

    India & South Asia

    • All India Gaming Council (AIGC) – Promotes responsible gaming practices across India
    • Gamblers Anonymous India – Support groups for individuals and families affected by gambling addiction
    • iCall Mental Health Support – Tel: 9152987821 (Free counseling and emotional support)
    • AASRA (Association for Social and Self Realization) – Tel: 9820466726 (Helpline for emotional support and crisis intervention)

    International Organizations

    These organizations offer confidential support, counseling, and resources to help you or your loved ones manage problem gambling.

    Get Help Today

    If you believe you have a gambling problem, please seek help immediately. Reaching out is a sign of strength, not weakness. Support is available, and recovery is possible.

    Contact your local helpline, visit one of the organizations listed above, or speak with a healthcare professional. You do not have to face this alone.

    If you wish to self-exclude from Goldbet or need assistance with responsible gaming tools, please contact our customer support team. We are here to help.

    Goldbet is committed to promoting responsible gaming. This information is provided for your safety and well-being. Please gamble responsibly.